Account
Delete your Tarbiyat account
Delete one child's data
In the Tarbiyat app on the parent's phone, open the child and choose Remove child. This deletes that child's profile, linked devices, app list, usage, location, rules and alerts right away.
Delete your whole account
- Email support@downlabs.co from the Google account you use to sign in to Tarbiyat, with the subject Delete my Tarbiyat account.
- We may reply to confirm the request comes from the account owner.
- We delete your account within 30 days and confirm by email.
What is deleted
- Your parent account (name, email, Google account ID) and family.
- All children in the family: names, ages, avatars, linked devices, installed-app lists, screen time, location history, rules, Study Mode schedules and alerts.
What may be kept
Nothing is kept for advertising or analytics. Our hosting provider's encrypted backups may hold copies for up to 30 more days before they are overwritten. We keep information longer only if the law requires it.
After deletion, uninstall Tarbiyat from the child's phone. If uninstall protection is on, turn off Device Admin for Tarbiyat in Android Settings first.
See our Privacy Policy for more about how we handle data.